Refund & Exchange

NO EXCHANGE AND REFUND POLICY

We have a 'No Exchange' and 'No Refund’ policy. We will only entertain a request for an exchange if the product (s) received has a manufacturing defect or any damage. To be eligible for an exchange, please email us at huepk.orders@gmail.com or call us at +923362243973 within 48 hours of receiving the item.

CANCEL ORDER

Orders can only be canceled within 24 hours of placing the order by emailing us at huepk.orders@gmail.com

INTERNATIONAL ORDERS

We do not offer Return and Exchange on any of our International orders. In case of any defective or damaged item being received by the customer, a fresh item will be sent again after necessary investigations of the claim, and after the order has been returned to us.

Exchange for Size

If you request an exchange for the same article due to sizing issues, please note that we cannot cover the shipping costs associated with the return and exchange process.

Colours

Due to the differences in color monitors/screens and lighting used during photo shoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.